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Booking terms and conditions


By proceeding with my booking I confirm that I understand and agree to the following terms and conditions:

  • All clients must be 18+ years old at the time of treatment.

  • If you are unable to provide ID when asked, we will not proceed with the treatment and you will lose your deposit.

  • We are not able to treat those who are medically unwell for treatment or have any contra-indications on the day. Please see further below for a full list of exclusions.

  • We do not offer refunds of deposits, or any payments made to SLH aesthetics clinic, after your treatment has been carried out, under ANY circumstances.

  • Deposits are Strictly Non Refundable under any circumstances, we can however reschedule your appointment if 5 WORKING DAYS notice is given, and the newly rebooked slot is within 4 weeks of your original appointment date thus depending on available diary space. If not this will mean loss of your deposit


Is the consultation free?

  • No. The deposit is for your consultation/time slot with SLH aesthetics clinic and the team, their expertise and ongoing treatment advice, but is redeemable against treatment carried out on the day.


What if I’m late?

  • We understand things can delay your arrival. We do expect you to leave time for any delays which may occur and take responsibility for arriving on time.

  • If you arrive more than 15 minutes late we do reserve the right to cancel your appointment and charge the card on file


Will I definitely be able to have treatment for my chosen booking on the day?

  • We cannot promise that treatment can be carried out on that day, as there are many reasons that may prevent you from having the procedure done, i.e. migration of product, poor technique from previous injectors, or contra-indications such as coldsores and skin infections (please see full list below).

  • All of the above prevent treatment on the day but without a face to face consultation with our qualified practitioner this can’t be detected.

  • If for any reason you can’t have treatment on the day, this will still forefit your deposit as it’s the time of the practitioner you’re paying for.


Training course cancellation


Payments can be made by cash, credit*/debit cards, Stripe. PayPal or bank transfer: Credit may be available to you subject to status. Full payment is required 14 days before commencement of your course.

Course fees include: tuition fees, training materials/products used during lessons, manuals and handouts, refreshments. Additional fees may be required such as registration fees/assessment fees/Admin finance fee.

4. Students can make use of the Kitchen facilities that are open Monday-Friday. 


Slh aesthetics academy Academy is unable to offer refunds under any circumstances including cancellations. An alternative training date will be offered. The Academy is not responsible for any loss of income, accommodation/travelling costs students may incur due to the cancellation of courses.


Remember, we are here to help you, if you have any further questions or require more advice prior to your booking then please do not hesitate to ask by filling in one of the ‘contact us’ forms with your details and we will get back to you as soon as possible!


*By booking in with us on any platform, you are confirming that you accept and agree with all our terms and conditions, this goes for treatments and training*

I acknowledge that my deposit payment is in exchange for an allocated and reserved time slot of my choice, as chosen at the time of booking and deposit taken. I confirm that I have personally registered my details and reserved a time allocation that I am committed to. Should my circumstances change and I am no longer able to attend my appointment, I accept full liability and therefore forfeit my deposit payment to SLH aesthetics clinic. I understand that any attempt to withdraw this deposit payment will result in legal action being taken against me. I understand that evidence of my payment will be sent to my Bank Institution and card issuer representatives.

I also understand I am unable to publish or discuss any negative content in relation to SLH aesthetics clinic on the internet via social media or any other form. Failure to comply with this will result in court proceedings.

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